Frequently Asked Questions
FAQ
Where can I find your products in store?
Most Palmer’s products can be found in mass merchandise stores, drug stores, beauty supply stores, supermarkets and club stores. Please visit our Retailers page to find a general list of retailers that carry our products. If you are unable to find a particular product at your local retailer, you may purchase it online or contact our customer service department for more information.
Are you currently affiliated with any charities?
Palmer's is a proud supporter of the Young People's Chorus of New York City.
Is your website secure?
Palmer's recognizes the importance of protecting the privacy of anyone who visits our site. Palmer's does not sell, rent, trade or otherwise knowingly share or provide your information to a third party. To prevent unauthorized access, maintain data accuracy and ensure the correct use of personal information, Palmer's uses appropriate industry standard procedures to safeguard the confidentiality of personal information. All transmissions of personal information are through secure computer servers, which also run authentication and secure socket layers (SSL) software data encryption software to encrypt all personal information including your name, address, and credit card information to protect it from being read. Access to Palmer's Lovers user accounts are password protected. If you would prefer to place an order over the phone, you can contact our customer service department at 877-725-6377.
Are Palmer's products vegan?
While we strive to use plant based ingredients whenever possible, some of our products do contain animal sourced ingredients like milk, beeswax, honey, hydrolyzed silk and Lanolin. Many of our products are 100% free of animal products, so if you have a specific product question, please contact our Customer Service department and we will be happy to help you find the right product for you.
Are your products Natural?
Palmer's uses the highest quality natural ingredients in our formulas. You may see on some of our products a percent callout of naturally sourced ingredients. These finished goods formulas contain the stated percentage of ingredients that are naturally derived (including water).